
We've said it once and we've said it again, "people do not use the phone book." While this blanket statement may not be true for older generations of people who are still comfortable using the yellow pages to find local business, most consumers are beginning to use online resources to find phone numbers and information about local businesses.
But, you dont have to take our word for it. I mean, we are a web design firm that specializes in online marketing services. This recent article published by the Wall Street Journal, Companies yank cord on residential phone books, quotes telecommunications industry executives at AT&T saying, "The residential phone book 'no longer provides the same utility it once did.'"
My favorite quote from this article comes from Verizon's vice president of internet technology and policy, Link Hoewing, "You probably have a better chance of finding a name quicker if you can just search for it in a database than try to look it up in the white pages."
This article also lists the states that have been given permission to discontinue print and delivery of the residential phone book: Alabama, Delaware, Florida, Georgia, Indiana, Missouri, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Virginia and Wisconsin. This list is sure to grow in the near future.
So what does this mean to local business owners? Well, you must have a web presence in order to be found online.
Websites are no longer novelty marketing items for large corporations. They are frequently visited lead-generation tools that consumers rely on to find phone numbers and "window shop" your business for products and services. If you are not marketing your business online, you are missing out on a growing source for new leads and new business.
We want to help businesses of all sizes and types develop and promote their online presence. If you are interested in rebranding your business online, or establishing and promoting your online presence, give us a call for more information on the variety of web development and web design services that we offer.